Why do you hate Amazon?

I admit, that’s a click-bait title. I don’t actually hate Amazon at all, although sometimes people could be mistaken for thinking so. I certainly make enough comments about the things that they do and we have to watch out for. But hate? Nope.

My position on Amazon is indifferent. Amazon just is. I use it. I don’t buy Amazon hype and I don’t buy Amazon hate. I don’t think either of those two options are healthy for the independent writer. Use with care. Watch your chickens and don’t let your own prejudice stand in your way.

One position I see touted at times is that if you sell on Amazon you have to love everything they do or get out because we have to be grateful they let us play in their sandbox.

Seriously what bunk.

Just because you list your books on a site that means you can’t criticise them?

Amazon deserves our criticism. So does Google or Apple or any other large company when they do something that doesn’t pass muster. By their very nature, very large companies slip in their standards. They may perform one part of their service well, but might have problems in others.

They may exploit their content providers. They may treat their workers poorly. They may source their materials in dubious ways. Whatever it is, the only way they get called out on it is if we, the public, kick up a stink. And we need to do this, no matter how much we enjoy other parts of their services.

In short, if Amazon does something dinky, speak up as part of the community that has an interest in selling there and being treated fairly.

If Amazon does something dinky, the answer is not to take your books off or shut up. The answer is to make sure they live up to their promise to treat us fairly.

I, for one, am not going to fight my battles over the heads of my readers.

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